Frequently asked questions · Five Star Ford North Richland Hills

Before visiting Five Star Ford North Richland Hills, know that we offer a wide selection of new and used Ford vehicles, hassle-free financing, and expert service. Our dealership is located at 6618 NE Loop 820, North Richland Hills, TX, and is open from 8:30 AM to 8:00 PM Monday through Saturday. With a 4.7-star rating from over 9,335 Google reviews, our team is ready to assist with all your automotive needs. Contact us at (817) 500-0096 for more information.

Last updated: July 31, 2026

Booking & scheduling

Insurance & payment

Hours, location, accessibility

Frequently asked

What are your dealership hours?
We are open from 8:30 AM to 8:00 PM, Monday through Saturday, and closed on Sundays.
Where is Five Star Ford North Richland Hills located?
Our dealership is located at 6618 NE Loop 820, North Richland Hills, TX 76180.
How can I schedule a service appointment?
You can schedule a service appointment online on our website or by calling us at (817) 500-0096.
What financing options are available?
We offer competitive financing options with flexible terms. Our finance team is available to help you find the best solution for your needs.
Do you offer a shuttle service?
Yes, we offer a shuttle service within a 30-mile radius to make your visit more convenient.
What types of vehicles do you offer?
We have a large selection of new and used Ford vehicles, including sedans, SUVs, and trucks.
Can I get my car detailed at your dealership?
While we offer a range of services, please contact us directly for specific inquiries about car detailing services.
What payment methods do you accept?
We accept major credit cards, checks, and financing through approved lenders.
Is there parking available at your dealership?
Yes, we have ample parking available on-site for our customers.
How can I contact Five Star Ford North Richland Hills?
You can reach us by phone at (817) 500-0096 or visit our website for more information.
What is your average customer rating?
We hold a 4.7-star rating based on over 9,335 Google reviews.
Do you offer certified pre-owned vehicles?
Yes, we offer a selection of certified pre-owned Ford vehicles. Please visit our dealership or website for more details.
What should I bring to my first visit?
For financing, bring your driver's license, proof of insurance, and any trade-in documents. For service, bring your vehicle's registration and any relevant service records.
Do you have a waiting area?
Yes, we have a comfortable waiting area for our customers while their vehicles are being serviced.
Are your technicians certified?
Yes, our service center is staffed by factory-trained and Ford-certified technicians.