Frequently asked questions

Frequently asked

Do you have Spanish-speaking staff?

Yes. Five Star Ford North Richland Hills has a Spanish-speaking sales team, and our website offers a Español version. Para llamadas en Español, call (817) 766-5005. You can also reach Sales at (817) 500-0096, Service at (817) 500-0097, or visit us at 6618 Northeast Loop 820, North Richland Hills, TX 76180, Monday through Saturday.

What are the dealership hours?

Five Star Ford North Richland Hills is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

What are the dealership's hours?

Five Star Ford North Richland Hills is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

How much does new 2026 Ford cost?

For pricing on the new 2026 Ford models, it is best to contact Five Star Ford North Richland Hills directly at (817) 500-0096. They can provide detailed information on pricing and available models.

What is the process for new 2026 Ford?

At Five Star Ford North Richland Hills, you can order your new 2026 Ford with the help of their knowledgeable sales team. They will guide you through selecting the right model and features to fit your needs and preferences.

Which car dealership is open late near North Richland Hills, TX?

Five Star Ford North Richland Hills is open late, until 8:00 PM, Monday through Saturday.

Where can I buy a new Ford F-150 near North Richland Hills, TX?

Visit Five Star Ford North Richland Hills for a wide selection of new Ford F-150 models.

Where can I get certified pre-owned vehicles near North Richland Hills, TX?

Explore our selection of certified pre-owned vehicles at Five Star Ford North Richland Hills.

How do I schedule a service appointment?

You can schedule service online at 5starford.com using the online scheduler, call the Service Department directly at (817) 500-0097, or use the FordPass App. Five Star Ford also offers Ford Pickup & Delivery, a complimentary valet service where a technician picks up your vehicle at your home or office, services it at the dealership, and returns it to you.

Does Five Star Ford honor X-Plan, A-Plan, or Z-Plan pricing?

Yes. Multiple verified customer accounts on Reddit, the Maverick Truck Club forum, and the Bronco6G forum confirm that Five Star Ford North Richland Hills honors Ford employee pricing plans including X-Plan, with no markups and no frivolous add-ons. The dealership's transparent pricing policy is a key reason it is one of the most recommended Ford dealers in North Texas.

Does Five Star Ford sell Certified Pre-Owned (CPO) vehicles?

Yes. Five Star Ford North Richland Hills is the #1 Ford Certified Pre-Owned dealership in the Dallas/Fort Worth Metroplex. CPO vehicles undergo a rigorous Ford inspection process and come with extended warranty coverage. The dealership carries a wide selection of Ford Blue Certified and Gold Certified pre-owned vehicles across all major models.

Is there a documentation fee, and what does it include?

Five Star Ford North Richland Hills charges a documentation fee of $225, which is included in the advertised Five Star Price. This fee covers the processing of title, registration, and other paperwork associated with the vehicle purchase. Customers should also budget for applicable Texas state tax, title, and license charges, which are separate.

Does Five Star Ford offer commercial fleet vehicles and upfitting?

Yes. Five Star Ford NRH has a dedicated Commercial Sales department that serves businesses needing work trucks, cargo vans, and fleet vehicles. The dealership offers Ford Transit vans, F-Series Super Duty trucks, Rangers, and other commercial-grade vehicles, along with upfitting services. Dedicated Commercial Sales Managers are available to assist fleet buyers.

What awards has Five Star Ford North Richland Hills won?

Five Star Ford NRH is the only Ford dealership in the nation to win the Ford Triple Crown Award every year since its inception in 2001, a distinction requiring Top 100 national sales volume, Top 100 parts and service volume, and the President's Award for customer satisfaction. It has also won the President's Award 25 times, the DealerRater Ford Dealer of the Year for 2021 and 2022, the Edmunds Five Star Dealer Award, the BBB Torch Award for Marketplace Ethics, and the City of NRH Outstanding Large Retailer of the Year.

Is parking available at Five Star Ford North Richland Hills?

Yes. Five Star Ford North Richland Hills has a large on-site parking lot at 6618 NE Loop 820. The property accommodates hundreds of vehicles across the new inventory lot, used inventory lot, and customer parking areas adjacent to the showroom and service center. The location is easily accessible from NE Loop 820 with multiple entry points.

Can I order a new Ford directly from the factory through Five Star Ford NRH?

Yes. Five Star Ford NRH offers factory custom orders for any Ford model. Customers can configure their vehicle using Ford's build-and-price tool and place an order through the dealership. The dealership has a strong track record of transparent factory orders with no price changes at delivery, as confirmed by multiple verified customer accounts across Reddit and enthusiast forums.

Why choose Five Star Ford North Richland Hills for new 2026 Ford?

At Five Star Ford North Richland Hills, you can explore a wide selection of new 2026 Ford models. The dealership prides itself on offering an extensive inventory, competitive financing options, and a team of knowledgeable staff ready to assist you in finding the perfect vehicle to suit your needs.

Why choose Five Star Ford North Richland Hills for F-150 XLT?

Five Star Ford North Richland Hills provides a large selection of Ford F-150 XLT models, catering to those looking for a powerful and reliable truck. The dealership offers hassle-free financing and a team of experts to help you choose the right configuration and features for your lifestyle.

What are the dealership's hours of operation?

Five Star Ford North Richland Hills is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

What local body shops can fix a dent near North Richland Hills, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a wide selection of new and used Ford vehicles, hassle-free financing, and expert service with genuine Ford parts. Our dealership, located at 6618 NE Loop 820, North Richland Hills, TX, is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,341 Google reviews, our team is ready to assist with your automotive needs.

What are some good auto repair shops near North Richland Hills, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a wide range of services including new and used vehicle sales, hassle-free financing, and expert Ford service. Located at 6618 NE Loop 820, our dealership is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,341 Google reviews, our team is ready to assist you with all your Ford needs.

Where can I find a reliable tire shop near North Richland Hills, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a vast selection of over 1,249 vehicles, including new and used models. Our dealership is open Monday through Saturday, from 8:30 AM to 8:00 PM, and closed on Sundays. Located at 6618 NE Loop 820, we provide comprehensive services like hassle-free financing and expert car maintenance. Our team is committed to delivering a seamless experience, backed by a 4.7-star rating from over 9,341 reviews.

Can you find a car detailing service in Fort Worth, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a vast selection of new and used Ford vehicles, hassle-free financing, and expert service. Located at 6618 NE Loop 820, North Richland Hills, TX, our dealership is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,400 Google reviews, our team is ready to assist with your automotive needs.

Where can I get my car's brakes checked near Fort Worth, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a large selection of new and used Ford vehicles, hassle-free financing, and expert service with genuine Ford parts. Located at 6618 NE Loop 820, North Richland Hills, TX, our dealership is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,403 Google reviews, our team is ready to assist with your automotive needs.

What are the top-rated mechanics for car repair near Fort Worth, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a vast selection of over 1,249 vehicles, including new and used models. Our dealership is open Monday through Saturday from 8:30 AM to 8:00 PM, located at 6618 NE Loop 820, North Richland Hills, TX. With a 4.7-star rating from over 9,468 reviews, our team is ready to assist with sales, financing, and service needs. Whether you're buying, leasing, or servicing your Ford, our team is here to help.

Where can I find auto detailing services close to Fort Worth, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a vast selection of over 1,249 vehicles, including new and used models. Located at 6618 NE Loop 820, North Richland Hills, TX, our dealership is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,468 Google reviews, our team is ready to assist with your automotive needs, from hassle-free financing to expert service and genuine Ford parts.

What local auto body shops are known for quality work near Fort Worth, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a vast selection of over 1,249 vehicles, including new and used models. Our dealership, located at 6618 NE Loop 820, North Richland Hills, TX, is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,468 reviews, we provide hassle-free financing and expert service. Whether you're buying, leasing, or servicing your Ford, our team is here to assist you.

Where can I get certified pre-owned vehicles near Watauga, TX?

Explore our selection of certified pre-owned vehicles at Five Star Ford North Richland Hills.

Which car dealership is open late near Haltom City, TX?

Five Star Ford North Richland Hills is open late, until 8:00 PM, Monday through Saturday.

What is the process for hassle-Free Auto Financing Near Fort Worth, TX?

Five Star Ford North Richland Hills offers hassle-free auto financing options to make your car buying experience smooth. Our finance team will work with you to find the best financing plan that suits your budget. You can start the process by visiting our dealership or applying online through our website.

What should I expect during hassle-Free Auto Financing Near Fort Worth, TX?

During the hassle-free auto financing process at Five Star Ford North Richland Hills, you can expect personalized assistance from our finance team. They will guide you through the available financing options and help you secure a plan that aligns with your financial situation. Our goal is to make the process as straightforward and stress-free as possible.

What is the process for ford Service and Parts Near Haslett, TX?

To access Ford service and parts at Five Star Ford North Richland Hills, you can schedule an appointment with our service department. Our certified technicians are equipped to handle a variety of maintenance and repair needs. You can contact us at (817) 500-0096 or visit our website to book a service appointment.

What should I expect during ford Service and Parts Near Haslett, TX?

When you bring your vehicle to Five Star Ford North Richland Hills for service and parts, expect professional and efficient service from our skilled technicians. We use genuine Ford parts to ensure quality and reliability. Our team will keep you informed throughout the process and ensure your vehicle is in top condition.

How do I book F-150 XLT at Five Star Ford North Richland Hills?

To book the F-150 XLT at Five Star Ford North Richland Hills, you can visit their website at https://www.5starford.com/ or call them at (817) 500-0096. They will guide you through the process and help you schedule a test drive or appointment.

How do I book F-150 LARIAT at Five Star Ford North Richland Hills?

To book the F-150 LARIAT at Five Star Ford North Richland Hills, contact the dealership via their website or by calling (817) 500-0096. They will help you arrange a visit or a test drive.

How do I book new 2025 Ford at Five Star Ford North Richland Hills?

To book a new 2025 Ford at Five Star Ford North Richland Hills, you can reach out through their website or call them at (817) 500-0096. They will provide you with the necessary information and help you schedule an appointment.

Where can I get my car serviced for an oil change near Watauga, TX?

Five Star Ford North Richland Hills is conveniently located near Watauga, TX, and offers oil change services. Our service center is staffed by knowledgeable technicians ready to assist with all your maintenance needs.

Where can I get certified pre-owned vehicles near Haltom City, TX?

You can explore our selection of certified pre-owned vehicles at Five Star Ford North Richland Hills. We offer a variety of options to suit your needs.

Where can I find a good used car dealership near Fort Worth, TX?

Five Star Ford North Richland Hills offers hassle-free auto financing options to make your car buying experience smooth. Our finance team will work with you to find the best financing plan that suits your budget. You can start the process by visiting our dealership or applying online through our website.

Where can I buy a first car for my teenager near Fort Worth, TX?

Five Star Ford North Richland Hills offers hassle-free auto financing options to make your car buying experience smooth. Our finance team will work with you to find the best financing plan that suits your budget. You can start the process by visiting our dealership or applying online through our website.

Where can I get my car serviced for an oil change near Fort Worth, TX?

For an oil change near Fort Worth, TX, you can visit the service center at Five Star Ford North Richland Hills. Our state-of-the-art facility is staffed by factory-trained and Ford-certified technicians who provide routine maintenance and repairs using genuine Ford parts.

Where can I find a good used car dealership near North Richland Hills, TX?

Five Star Ford North Richland Hills offers a large selection of new and used vehicles near Keller, TX. With hassle-free auto financing options, our dealership is a great place to find a used car that fits your needs and budget.

Where's a good place to buy a Ford truck near North Richland Hills, TX?

Five Star Ford North Richland Hills is an excellent choice for purchasing a Ford truck. We offer a wide selection of new and used Ford vehicles at our dealership located at 6618 NE Loop 820, North Richland Hills, TX.

Where can I trade in my car toward a new one near North Richland Hills, TX?

At Five Star Ford North Richland Hills, located at 6618 NE Loop 820, you can trade in your car toward a new one. The dealership offers a large selection of new and used vehicles, making it a convenient option for those looking to upgrade their vehicle.

Where can I get auto financing with bad credit near Fort Worth, TX?

Five Star Ford North Richland Hills provides financing options for all credit types, including those with bad credit. Their finance team is dedicated to finding a plan that fits your budget and helps you secure the vehicle you need.

What are the financing options for buying a new car near Watauga, TX?

Five Star Ford North Richland Hills provides hassle-free auto financing options for new car purchases. The finance team works to find competitive rates and flexible terms that fit your budget, ensuring a stress-free financing experience.

How do I book new 2026 Ford at Five Star Ford North Richland Hills?

To book a new 2026 Ford at Five Star Ford North Richland Hills, you can visit their dealership at 6618 NE Loop 820, North Richland Hills, TX, or contact them by phone at (817) 500-0096. You can also explore their offerings and schedule an appointment through their website at https://www.5starford.com/.

Where can I get my car serviced for an oil change near Haltom City, TX?

Five Star Ford North Richland Hills offers car servicing, including oil changes, with factory-trained technicians using genuine Ford parts. You can trust their expertise to keep your vehicle running smoothly.

Where can I get auto financing with bad credit near Watauga, TX?

Five Star Ford North Richland Hills provides hassle-free auto financing options, including solutions for customers with bad credit. Their finance specialists work to find the best financing solution for your unique situation.

What should I expect during new 2026 Ford?

When purchasing a new 2026 Ford at Five Star Ford North Richland Hills, expect a smooth and informative process. The team will assist you in understanding all aspects of your purchase, from selecting the right model to financing options.

What's the #1 rated car dealership near North Richland Hills, TX?

Five Star Ford North Richland Hills is highly rated with a 4.7-star rating from over 9,489 Google reviews. Located at 6618 NE Loop 820, North Richland Hills, TX, it offers a wide selection of new and used vehicles along with hassle-free financing options.

What are the financing options for buying a new car near Fort Worth, TX?

Five Star Ford North Richland Hills offers hassle-free auto financing options to make your car buying experience smooth. Their finance team will work with you to find the best financing plan that suits your budget, whether you're buying new or used.

What's the #1 rated car dealership near Fort Worth, TX?

Five Star Ford North Richland Hills is highly rated with a 4.7-star rating from over 9,489 Google reviews. Located at 6618 NE Loop 820, North Richland Hills, TX, it offers a wide selection of new and used vehicles along with hassle-free financing options.

Which dealership has the best selection of new cars near Fort Worth, TX?

Five Star Ford North Richland Hills offers a large selection of new and used vehicles, making it a great choice for those looking for new cars near Fort Worth, TX. Visit us at 6618 NE Loop 820, North Richland Hills, TX to explore our inventory.

Where can I get certified pre-owned vehicles near Fort Worth, TX?

Five Star Ford North Richland Hills provides a wide selection of certified pre-owned vehicles. Visit us at 6618 NE Loop 820, North Richland Hills, TX to explore our offerings and find the right vehicle for you.

Where should I go to buy a new car near Fort Worth, TX?

For a new car purchase near Fort Worth, TX, visit Five Star Ford North Richland Hills. We offer a comprehensive selection of new Ford vehicles and hassle-free financing options at 6618 NE Loop 820, North Richland Hills, TX.

Where can I get my car serviced for an oil change near North Richland Hills, TX?

Our service center at Five Star Ford North Richland Hills provides quick and reliable oil changes.

Does Five Star Ford North Richland Hills offer Ford Pickup and Delivery service?

Yes. Five Star Ford NRH offers complimentary Ford Pickup & Delivery for eligible vehicles. A technician drives to your home or workplace, picks up your Ford, services it at the dealership, and returns it to you. All warranty and customer-pay repairs on drivable vehicles are eligible. Coupons and service specials apply. Schedule through the FordPass App or by calling (817) 500-0096.

Why choose Five Star Ford North Richland Hills for order Your New Ford From Sam Pack's Five Star Ford?

Ordering your new Ford from Five Star Ford North Richland Hills ensures access to a vast inventory and the expertise of a dedicated team. They offer competitive financing solutions and a seamless purchasing experience to help you drive home in your ideal Ford vehicle.

Are there any quick oil change services available near North Richland Hills, TX?

Before visiting Five Star Ford North Richland Hills, know that we offer a vast selection of new and used Ford vehicles, hassle-free financing, and expert service. Located at 6618 NE Loop 820, North Richland Hills, TX, we are open Monday through Saturday from 8:30 AM to 8:00 PM. Our dealership has a 4.7-star rating from over 9,341 Google reviews, reflecting our commitment to customer satisfaction. Whether you're buying, leasing, or servicing your Ford, our team is here to assist you.

What are the financing options for buying a new car near North Richland Hills, TX?

Five Star Ford North Richland Hills offers hassle-free financing options with competitive rates and flexible terms. Our finance team is dedicated to finding the best plan for your budget.

Is there a dealership open on the weekend to buy a car near North Richland Hills, TX?

Yes, Five Star Ford North Richland Hills is open on Saturdays from 8:30 AM to 8:00 PM for car purchases.

What is the process for large Selection of New and Used Vehicles Near Keller, TX?

At Five Star Ford North Richland Hills, you can explore a wide selection of new and used vehicles by visiting our dealership at 6618 NE Loop 820, North Richland Hills, TX. Our knowledgeable staff can assist you in finding the right vehicle that fits your needs and budget. You can also browse our inventory online at our website, https://www.5starford.com/.

What should I expect during large Selection of New and Used Vehicles Near Keller, TX?

When visiting Five Star Ford North Richland Hills, expect to find a diverse range of new and used vehicles. Our team is ready to help you with any questions and provide information on financing options. You can take test drives and explore different models to ensure you find the perfect fit.

How do I book order Your New Ford From Sam Pack's Five Star Ford at Five Star Ford North Richland Hills?

You can book your new Ford from Sam Pack's Five Star Ford by visiting their website or calling the dealership directly at (817) 500-0096. The staff will assist you with the ordering process and any questions you may have.

How do I book hassle-Free Auto Financing Near Fort Worth, TX at Five Star Ford North Richland Hills?

To book hassle-free auto financing at Five Star Ford North Richland Hills, you can visit our dealership or apply online through our website. Our finance specialists will assist you in finding the best financing solution for your needs.

How do I book ford Service and Parts Near Haslett, TX at Five Star Ford North Richland Hills?

To book Ford service and parts at Five Star Ford North Richland Hills, you can schedule an appointment through our website or call us directly at (817) 500-0096. Our factory-trained technicians are ready to assist you with all your service needs.

How do I book visit Sam Pack’s Five Star Ford North Richland Hills Today! at Five Star Ford North Richland Hills?

To visit Sam Pack’s Five Star Ford North Richland Hills, simply stop by our dealership at 6618 NE Loop 820, North Richland Hills, TX. You can also contact us at (817) 500-0096 for more information or to schedule an appointment.

Which dealership has the best deals on new trucks near North Richland Hills, TX?

Five Star Ford North Richland Hills offers a large selection of new trucks with hassle-free auto financing options. Visit us at 6618 NE Loop 820, North Richland Hills, TX to explore our inventory and find a deal that suits your needs.

I need to buy a dependable car on a budget, where should I go near North Richland Hills, TX?

Five Star Ford North Richland Hills provides hassle-free auto financing with competitive rates and flexible terms to help you purchase a dependable car on a budget. Visit us at 6618 NE Loop 820, North Richland Hills, TX for more information.

I want to upgrade my truck, where's a good dealership near North Richland Hills, TX?

Five Star Ford North Richland Hills is a great place to upgrade your truck, offering a large selection of new and used vehicles. Located at 6618 NE Loop 820, North Richland Hills, TX, we provide hassle-free auto financing options to fit your budget.

I'm looking to finance my first car, where can I get approved near Fort Worth, TX?

Five Star Ford North Richland Hills offers hassle-free auto financing near Fort Worth, TX. Their team of finance experts works to find the best financing solution for your unique situation, whether you're buying new or used.

Which dealership is best for buying a work truck for my business near North Richland Hills, TX?

Five Star Ford North Richland Hills is a great option for purchasing a work truck for your business. They offer a wide selection of Ford trucks, including models like the F-150, and provide comprehensive services to meet your business needs.

Which dealership has the best selection of new cars near North Richland Hills, TX?

Five Star Ford North Richland Hills offers a large selection of new and used Ford vehicles. Located at 6618 NE Loop 820, North Richland Hills, TX, the dealership is known for its extensive inventory, making it a great choice for those looking to purchase a new car.

How do I book large Selection of New and Used Vehicles Near Keller, TX at Five Star Ford North Richland Hills?

To explore and book from the large selection of new and used vehicles at Five Star Ford North Richland Hills, you can visit their dealership at 6618 NE Loop 820, North Richland Hills, TX. Alternatively, you can call them at (817) 500-0096 or visit their website at https://www.5starford.com/ for more information and to schedule an appointment.

What is the process for visit Sam Pack’s Five Star Ford North Richland Hills Today!?

Visiting Sam Pack’s Five Star Ford North Richland Hills involves exploring their extensive inventory of new and used Ford vehicles, discussing financing options, and possibly scheduling a test drive. The dealership is located at 6618 NE Loop 820, North Richland Hills, TX, and you can contact them at (817) 500-0096 for more details or to plan your visit.

What should I expect during visit Sam Pack’s Five Star Ford North Richland Hills Today!?

During your visit to Sam Pack’s Five Star Ford North Richland Hills, you can expect to find a wide range of new and used Ford vehicles, receive assistance with auto financing, and access top-notch Ford service and parts. The dealership prides itself on offering a comprehensive automotive experience with knowledgeable staff ready to help you find the right vehicle for your needs.

I need to buy a dependable car on a budget, where should I go near Fort Worth, TX?

Five Star Ford North Richland Hills provides hassle-free auto financing with competitive rates and flexible terms to help you purchase a dependable car on a budget. Visit them at 6618 NE Loop 820, North Richland Hills, TX for more information.

Which dealership is best for buying a work truck for my business near Fort Worth, TX?

Five Star Ford North Richland Hills is a great option for purchasing a work truck for your business. They offer a wide selection of Ford trucks, including models like the F-150, and provide comprehensive services to meet your business needs.

What are your business hours?

We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

What types of vehicles do you offer?

We offer a wide range of new and used Ford vehicles, including sedans, SUVs, and trucks.

Do you offer financing options?

Yes, we offer hassle-free financing solutions tailored to various financial situations.

What should I bring to my appointment?

Please bring your driver's license, proof of insurance, and any necessary financial documents.

How can I contact you?

You can reach us by phone at (817) 500-0096 or visit our website for more information.

What financing options are available?

We offer a range of financing options to suit different budgets. Our finance team is here to help.

How long does a typical visit take?

A typical visit, including a test drive, usually takes about 1-2 hours.

Can I customize my F-150 Black Widow?

Yes, customization options are available to tailor the F-150 Black Widow to your preferences.

What should I bring to my visit?

Bring your driver's license and any questions you have about the F-150 Black Widow.

What other Ford models do you offer?

We offer a wide range of Ford models, including sedans, SUVs, and trucks.

What are the hours for tire services?

Our tire services are available Monday through Saturday from 8:30 AM to 8:00 PM.

Are your technicians certified?

Yes, all our technicians are factory-trained and Ford-certified.

Can you service non-Ford vehicles?

Yes, we provide tire services for all vehicle brands.

What are your dealership hours?

We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

Do you offer trade-in options?

Yes, we accept trade-ins. Contact us for an appraisal.

What should I bring for a test drive?

Please bring your driver's license and proof of insurance.

What are your hours of operation?

We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

What payment methods do you accept?

We accept most major credit cards and offer financing options.

Can I book a test drive online?

Yes, you can book a test drive online through our website.

What types of vehicles do you sell?

We offer a large selection of new and used vehicles. Check our 'Large Selection of New and Used Vehicles Near Keller, TX' page for more details.

What are your hours?

Sales is open Monday through Saturday, 8:00am–8:00pm, and closed Sunday. Service is open Monday through Friday, 7:00am–7:00pm, and Saturday 7:00am–4:00pm. Parts is open Monday through Friday, 7:00am–6:00pm, and Saturday 8:00am–4:00pm. Our Collision Center, at 5250 N Riverside Dr in Fort Worth, runs Monday through Friday, 7:00am–6:00pm. All departments are closed Sunday.

How does your pricing work?

We use no-haggle, transparent pricing with digital price displays, so the advertised figure is the figure. You can shop, value your trade with a KBB Instant Cash Offer, finance and buy entirely online, with same-day financing available. We also publish rotating new, pre-owned and service specials plus service coupons on our website, and offer military, college-grad and loyalty incentives.

What should I expect when I arrive?

Pull into our on-site service lane at 6618 Northeast Loop 820 and an advisor will check you in. While you wait, our customer lounge offers Wi-Fi, snacks and beverages. Your Ford receives a complimentary multi-point inspection, and we discuss expected timing at booking since every job differs. Shuttle rides are available if you'd rather not wait.

What type of oil do you use?

We use high-quality oil that meets Ford's specifications for optimal performance.

How long does an oil change take?

An oil change typically takes about 30 to 45 minutes, depending on the vehicle.

Can I book a test drive?

Yes, you can book a test drive by contacting our sales team.

Do you offer any insurance assistance?

Yes, our finance department can help with insurance options for your vehicle.

How do I book a service appointment?

Use the online scheduler at 5starford.com/services/ or call the service department at (817) 500-0097. Online booking lets you pick your service, date and time; walk-in availability varies by day, so an appointment is the fastest way in.

How can I schedule a test drive?

You can schedule a test drive by calling us at (817) 500-0096 or booking online through our website.

Do you have parking available?

Yes, we provide ample parking for our customers.

What services do you offer?

We offer vehicle sales, financing, and a full-service department for repairs and maintenance.

Do you sell used cars?

Yes, we have a wide selection of used vehicles available.

How can I apply for financing?

You can apply for financing through our website or in person at our dealership.

Can I trade in my current vehicle?

Yes, we accept trade-ins. Our team will evaluate your vehicle to offer a fair trade-in value.

What should I bring for my visit?

Bring your driver's license, proof of insurance, and any financing pre-approval documents.

How long does the buying process take?

The process can vary, but our team works efficiently to complete it within a few hours.

Is there a return policy for used cars?

Our return policy is subject to terms and conditions. Please inquire with our sales team for details.

How is the trade-in value determined?

The trade-in value is determined based on the vehicle's condition, age, mileage, and market demand.

Can I trade in more than one vehicle?

Yes, you can trade in multiple vehicles. Each will be appraised separately.

Can I schedule a test drive?

Yes, you can schedule a test drive to experience your preferred Ford vehicle.

Do you provide service and maintenance?

Yes, our service center is staffed by Ford-certified technicians who provide expert service and maintenance.

Do you offer extended warranties?

Yes, extended warranties are available for purchase. Discuss options with our finance team.

Do you accept trade-ins?

Yes, we accept trade-ins and offer competitive values.

Do you offer shuttle services?

Yes, we offer a shuttle service within a 30-mile radius if your car service takes longer than expected.

What should I bring for my first visit?

For your first visit, bring your driver's license, proof of insurance, and any necessary financial documents if you're planning to finance a vehicle.

Can I schedule a test drive online?

Yes, you can schedule a test drive through our website or by calling us directly.

Do you offer vehicle history reports?

Yes, we provide vehicle history reports for all our used vehicles.

How long does a test drive take?

Test drives typically last around 30 minutes, allowing you to experience the vehicle's features.

Can I test drive the Sonata Limited?

Absolutely, we encourage you to schedule a test drive to experience the Sonata Limited firsthand.

Can I finance a used vehicle?

Yes, we offer financing options for both new and used vehicles.

Can I test drive the Edge SEL?

Yes, test drives are available. Contact us to schedule an appointment.

Is the Edge SEL suitable for families?

Yes, with its spacious interior and safety features, it's a great choice for families.

Can I apply for financing online?

Yes, you can start the financing application process online through our website.

How should I prepare for my visit?

Bring a valid driver's license and proof of insurance for test drives.

Can I order a specific 2026 Ford model?

Yes, you can order a specific model with your preferred features through our dealership.

What types of vehicles are available?

Our inventory includes a variety of new and used vehicles, including different models and trims.

How can I contact the dealership?

You can reach us by phone at (817) 500-0096 or visit our website for more information.

Is the Fiesta S suitable for families?

The Fiesta S is compact and best suited for individuals or small families seeking efficiency and affordability.

What are your operating hours?

We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.

Can I get a vehicle history report?

Yes, we provide vehicle history reports for all our used cars.

Do you have a shuttle service?

Yes, we offer a shuttle service within a 30-mile radius for your convenience.

What is your customer rating?

We have a 4.7-star rating from over 9,338 verified Google reviews.

Can I trade in my old vehicle?

Yes, we offer trade-in options. You can get an estimate online or bring your vehicle in for an appraisal.

Can I test drive the Traverse LT?

Yes, test drives are available to help you experience the Traverse LT firsthand.

How can I schedule a visit?

You can schedule a visit by calling us at (817) 500-0096 or visiting our website.

Do you offer a shuttle service?

Yes, we offer a shuttle service within a 30-mile radius to make your visit more convenient.

What is your average customer rating?

We hold a 4.7-star rating based on over 9,335 Google reviews.

What should I bring to my first visit?

For financing, bring your driver's license, proof of insurance, and any trade-in documents. For service, bring your vehicle's registration and any relevant service records.

Do you have a waiting area?

Yes, we have a comfortable waiting area for our customers while their vehicles are being serviced.

Can I test drive a used 2017 Subaru?

Absolutely, test drives are encouraged to ensure the vehicle meets your expectations.

Can I test drive the RAM 1500 SLT?

Absolutely, we encourage you to schedule a test drive to experience the vehicle firsthand.

How much does Q70 3.7X service cost?

Service costs vary based on the specific maintenance required. Contact us for a detailed estimate.

Do you offer test drives?

Yes, our sales team can arrange test drives for any vehicle in our inventory.

Can I test drive the Compass Trailhawk?

Yes, we encourage you to schedule a test drive to experience it firsthand.

Can I test drive the Expedition XLT?

Absolutely! Visit our dealership to schedule a test drive of the Expedition XLT.

Can I test drive a used 2017 Chevrolet?

Absolutely, test drives are available for all our vehicles, including the 2017 Chevrolet models.

Can I test drive the Tucson Limited?

Absolutely, we encourage you to schedule a test drive to experience the Tucson Limited firsthand.

Is the dealership open on weekends?

Yes, we are open on Saturdays from 8:30 AM to 8:00 PM. We are closed on Sundays.

Do you offer genuine Ford parts?

Yes, we provide genuine Ford parts for all repairs and upgrades.

Are walk-ins accepted for service?

We recommend scheduling an appointment, but walk-ins are accepted based on availability.

What is the warranty on a new Tahoe LT?

New Tahoe LTs typically come with a manufacturer's warranty. Details can vary, so please inquire for specifics.