Frequently asked questions · Five Star Ford North Richland Hills
Five Star Ford North Richland Hills, located at 6618 NE Loop 820, offers a wide range of services including sales of new and used vehicles, auto financing, and Ford-certified service. Open Monday through Saturday from 8:30 AM to 8:00 PM, we provide a hassle-free car buying experience with a 4.7-star rating from over 9,338 reviews. Whether you're looking to purchase a vehicle or need maintenance, our team is ready to assist you.
Last updated: July 28, 2026
Booking & scheduling
- Appointments for service can be scheduled online through our website or by calling (817) 500-0096.
- We offer timely service appointments, typically within 3 days, even with a full schedule.
Insurance & payment
- We provide hassle-free auto financing with competitive rates and flexible terms.
- Our finance team works to find the best plan for your budget, whether you're buying new or used.
Hours, location, accessibility
- Located at 6618 NE Loop 820, North Richland Hills, TX 76180.
- Open Monday to Saturday from 8:30 AM to 8:00 PM, closed on Sundays.
- A shuttle service is available for customers within a 30-mile radius.
Frequently asked
- What are the dealership's hours?
- Five Star Ford North Richland Hills is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.
- Where is Five Star Ford North Richland Hills located?
- We are located at 6618 NE Loop 820, North Richland Hills, TX 76180.
- How can I schedule a service appointment?
- Service appointments can be scheduled online via our website or by calling us at (817) 500-0096.
- What financing options are available?
- We offer competitive rates and flexible terms for both new and used car financing. Our finance team will help you find the best plan for your budget.
- Do you offer a shuttle service?
- Yes, we provide a shuttle service for customers within a 30-mile radius.
- What is the average customer rating for the dealership?
- Five Star Ford North Richland Hills holds a 4.7-star rating across 9,338 verified Google reviews.
- Can I apply for financing online?
- Yes, you can start the financing process by applying online through our website.
- What types of vehicles do you sell?
- We offer a large selection of new and used Ford vehicles, including sedans, SUVs, and trucks.
- Are there any service specials or coupons available?
- Please visit our website or contact us directly to inquire about current service specials or coupons.
- Is the dealership accessible for individuals with disabilities?
- Yes, our dealership is accessible and we strive to accommodate all customers.
- Do you offer certified pre-owned vehicles?
- Yes, we have a selection of certified pre-owned Ford vehicles available.
- How can I contact the dealership?
- You can reach us by phone at (817) 500-0096 or visit us at our location.
- What should I bring for my first visit?
- Please bring your driver's license, proof of insurance, and any necessary financial documents if you're planning to finance a vehicle.
- Do you offer any guarantees or warranties on vehicles?
- Yes, we offer warranties on new vehicles and certified pre-owned vehicles. Details can be discussed with our sales team.
- What languages are spoken at the dealership?
- Our team primarily speaks English, but we strive to accommodate all customers.