Frequently asked questions · Five Star Ford North Richland Hills
Before visiting Five Star Ford North Richland Hills, know that we offer a wide selection of new and used Ford vehicles, hassle-free financing, and certified service. Our dealership, located at 6618 NE Loop 820, North Richland Hills, TX, is open Monday through Saturday from 8:30 AM to 8:00 PM. With a 4.7-star rating from over 9,335 reviews, our team is dedicated to providing exceptional customer service. For any inquiries, call us at (817) 500-0096.
Last updated: July 31, 2026
Booking & scheduling
- Appointments for service can be scheduled online through our website or by calling (817) 500-0096.
- We offer same-day appointments depending on availability, but booking in advance is recommended.
Insurance & payment
- We provide flexible financing options with competitive rates to suit various budgets.
- Our finance experts work to find the best solution for your needs, whether buying new or used.
Hours, location, accessibility
- Located at 6618 NE Loop 820, North Richland Hills, TX, our dealership is open Monday through Saturday from 8:30 AM to 8:00 PM.
- We are closed on Sundays.
Frequently asked
- What are the dealership's hours?
- Five Star Ford North Richland Hills is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.
- Where is Five Star Ford North Richland Hills located?
- We are located at 6618 NE Loop 820, North Richland Hills, TX 76180.
- How can I schedule a service appointment?
- You can schedule a service appointment online via our website or by calling us at (817) 500-0096.
- What financing options are available?
- We offer competitive financing options with flexible terms to fit your budget, whether you're buying new or used.
- Do you offer shuttle services?
- Yes, we offer a shuttle service within a 30-mile radius if your car service takes longer than expected.
- What types of vehicles do you sell?
- We offer a large selection of new and used Ford vehicles, including sedans, SUVs, and trucks.
- What is the average customer rating for the dealership?
- Five Star Ford North Richland Hills has a 4.7-star rating based on over 9,335 Google reviews.
- Do you offer certified pre-owned vehicles?
- Yes, we have a selection of certified pre-owned vehicles available for purchase.
- Is there a waiting area at the dealership?
- Yes, we have a comfortable waiting area for customers while their vehicles are being serviced.
- Can I trade in my current vehicle?
- Yes, we offer trade-in options and can provide a valuation for your current vehicle.
- What should I bring for my first visit?
- For your first visit, bring your driver's license, proof of insurance, and any necessary financial documents if you're planning to finance a vehicle.
- Do you offer any special deals or promotions?
- We regularly have special deals and promotions. Check our website or contact us for the latest offers.
- What languages are spoken at the dealership?
- Our staff primarily speaks English, but we strive to accommodate other languages as needed.