Experience Five Star Ford North Richland Hills in North Richland Hills, TX

Five Star Ford North Richland Hills, located at 6618 NE Loop 820, North Richland Hills, TX, is your go-to destination for all things Ford. With a vast inventory of 1,249 vehicles, including new and used models, we offer hassle-free financing and expert service. Our dealership is renowned for its 4.7-star rating from over 9,338 Google reviews, reflecting our commitment to customer satisfaction. Visit us Monday through Saturday from 8:30 AM to 8:00 PM for a premier automotive experience.

Last updated: July 28, 2026

What is Five Star Ford North Richland Hills

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Real customer reviews about Five Star Ford North Richland Hills

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What customers say about At Five Star Ford North Richland Hills

2 years later and I still have my 2023, but decided my husband needed a major upgrade. Having always made the sacrifice for me and both our boys by giving the best vehicles to us he's always driven the older vehicles or gone without all together. His current truck is a 2009 F250, by far the newest to call his own. As of today, his new to him truck is a 2022 F350 that John Hilsinger sold us. So happy for him. He definitely deserves it! Thanks again John for doing your thing!!! 3 more years gone by and it's time for a new ride. Today we upgraded our 2020 F150 to a new 2023 F150. Yes, we used John H. again because he knows his business and he knows us. I had already looked at the inventory on line through their website. I told John what we wanted and he pulled the same truck up that I was thinking about. Drove it. Bought it! Thanks John for always being on your "5-Star" game!! The following was a review I posted 6 years ago. My husband and I were looking for a specific vehicle. You see, my husband has worked for FORD since 1990 so we know most of these vehicles. I did my research on what amenities I wanted and how much we were willing to pay. John was kind enough to come quickly to the sales showroom when he noticed all the new car sales people were busy with other customers. We had tons of questions and if John didn't have the answer he immediately got the answer for us. There were some issues with our home dealership so we did the next best thing by going to Five Star Ford. This was the first time we had purchased outside of our home dealership and will be back for our next purchase! I even called the dealership to speak with John and he answered, his cell phone! This guy won't miss your call since he forwards his calls to where ever he is. John walked us through all the electronic amenities on our New Explorer. There is even a class to take on Saturday's for more understanding. Tut was our finance guy. Funny does not begin to describe his personality. We laughed until our sides hurt. He was very informative and helpful with keeping our budget in mind. These guys were amazing and showed extreme empathy for our frustration in dealing with our home dealership. I will be referring anyone in need of a vehicle to Five Star Ford! Thanks for the bottom of my heart. I don't even let my husband drive my new Ford Explorer lol.

★★★★★ Tabitha Phillips

Love five star service team, they did take care of my Bronco like they suppose to.. very professional. THANKS FIVE STAR FORD, AND THANK YOU Joad from sales team.

★★★★★ Rizan Shrestha

The overall experience was great. Everyone from our online chat, to sales and finance had exceptional customer service. We were completely in awe of the service we received. We want to give a big shout out to our salesman AlFred El-Darazi he was truly genuine and a pleasure to work with. Thank you Five Star Ford !

★★★★★ Ashley Martinez

Just want to give a big shoutout to the team at the service department,Five Star Ford North Richland Hills. I called Saturday morning in the rain to schedule an oil change, and they worked me in that same day. Service was quick, and I loved getting text updates for anything additional. Great customer service all around! I will definitely come back

★★★★★ Manuel Teran

I wasn't going to be a car that day but the salesman was so nice and patient with me and my wife . Thanks five star ford and Hector cojulun for everything

★★★★★ Marcus Ardoin

Frequently asked

What are your business hours?
We are open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.
Where is Five Star Ford North Richland Hills located?
We are located at 6618 NE Loop 820, North Richland Hills, TX 76180.
What types of vehicles do you offer?
We offer a wide range of new and used Ford vehicles, including sedans, SUVs, and trucks.
Do you offer financing options?
Yes, we offer hassle-free financing solutions tailored to various financial situations.
Can I schedule a service appointment online?
Yes, you can schedule a service appointment through our website.
Do you have certified pre-owned vehicles?
Yes, we have a selection of certified pre-owned vehicles available.
What is your customer satisfaction rating?
We have a 4.7-star rating based on 9,338 Google reviews.
Do you offer any specials or promotions?
We frequently offer specials and promotions. Check our website or contact us for current offers.
What should I bring to my appointment?
Please bring your driver's license, proof of insurance, and any necessary financial documents.
How can I contact you?
You can reach us by phone at (817) 500-0096 or visit our website for more information.