Visit Sam Pack’s Five Star Ford North Richland Hills Today!
Discover top-notch service and a vast selection of vehicles at Five Star Ford North Richland Hills, located at 6618 NE Loop 820, North Richland Hills, TX. Open Monday through Saturday from 8:30 AM to 8:00 PM, our dealership offers a comprehensive car buying experience with a focus on customer satisfaction. Whether you're looking for a new Ford or a reliable used vehicle, our team is ready to assist you with all your automotive needs.
Last updated: July 28, 2026
What is a Visit to Five Star Ford North Richland Hills?
- A visit to Five Star Ford North Richland Hills is an opportunity to explore a wide range of new and used Ford vehicles.
- Customers can expect personalized service from knowledgeable staff ready to assist with vehicle selection and financing options.
- The dealership offers a comprehensive service department for maintenance and repairs, ensuring your vehicle stays in top condition.
- Located conveniently in North Richland Hills, TX, the dealership is easily accessible for residents in the surrounding areas.
Why Customers Choose Us
- Five Star Ford North Richland Hills is known for its extensive inventory of over 1,249 vehicles.
- Our dealership is part of the Sam Pack Auto Group, a trusted name in the automotive industry.
- We offer hassle-free auto financing options to suit a variety of budgets and credit situations.
- Our service department is equipped with the latest tools and technology to provide high-quality repairs and maintenance.
What to Expect at Your Visit
- Upon arrival, customers are greeted by our friendly staff who guide them through the vehicle selection process.
- Test drives are available to help you make an informed decision on your next vehicle purchase.
- Our finance team will work with you to find the best payment plan, whether you're buying or leasing.
- After your purchase, our service department is available for any maintenance needs to keep your vehicle running smoothly.
Meet the Team
- Our team is comprised of experienced sales professionals and certified technicians dedicated to customer satisfaction.
- Each staff member is trained to provide expert advice and assistance throughout your car buying journey.
- Our finance specialists are available to discuss various financing options tailored to your needs.
Other Services at Five Star Ford North Richland Hills
- Learn more about our large selection of new and used vehicles near Keller, TX.
- Explore hassle-free auto financing options near Fort Worth, TX.
- Discover Ford service and parts near Haslett, TX.
- Order your new Ford from Sam Pack's Five Star Ford.
What customers say about Visit Sam Pack’s Five Star Ford North Richland Hills Today!
2 years later and I still have my 2023, but decided my husband needed a major upgrade. Having always made the sacrifice for me and both our boys by giving the best vehicles to us he's always driven the older vehicles or gone without all together. His current truck is a 2009 F250, by far the newest to call his own. As of today, his new to him truck is a 2022 F350 that John Hilsinger sold us. So happy for him. He definitely deserves it! Thanks again John for doing your thing!!! 3 more years gone by and it's time for a new ride. Today we upgraded our 2020 F150 to a new 2023 F150. Yes, we used John H. again because he knows his business and he knows us. I had already looked at the inventory on line through their website. I told John what we wanted and he pulled the same truck up that I was thinking about. Drove it. Bought it! Thanks John for always being on your "5-Star" game!! The following was a review I posted 6 years ago. My husband and I were looking for a specific vehicle. You see, my husband has worked for FORD since 1990 so we know most of these vehicles. I did my research on what amenities I wanted and how much we were willing to pay. John was kind enough to come quickly to the sales showroom when he noticed all the new car sales people were busy with other customers. We had tons of questions and if John didn't have the answer he immediately got the answer for us. There were some issues with our home dealership so we did the next best thing by going to Five Star Ford. This was the first time we had purchased outside of our home dealership and will be back for our next purchase! I even called the dealership to speak with John and he answered, his cell phone! This guy won't miss your call since he forwards his calls to where ever he is. John walked us through all the electronic amenities on our New Explorer. There is even a class to take on Saturday's for more understanding. Tut was our finance guy. Funny does not begin to describe his personality. We laughed until our sides hurt. He was very informative and helpful with keeping our budget in mind. These guys were amazing and showed extreme empathy for our frustration in dealing with our home dealership. I will be referring anyone in need of a vehicle to Five Star Ford! Thanks for the bottom of my heart. I don't even let my husband drive my new Ford Explorer lol.
Love five star service team, they did take care of my Bronco like they suppose to.. very professional. THANKS FIVE STAR FORD, AND THANK YOU Joad from sales team.
The overall experience was great. Everyone from our online chat, to sales and finance had exceptional customer service. We were completely in awe of the service we received. We want to give a big shout out to our salesman AlFred El-Darazi he was truly genuine and a pleasure to work with. Thank you Five Star Ford !
Just want to give a big shoutout to the team at the service department,Five Star Ford North Richland Hills. I called Saturday morning in the rain to schedule an oil change, and they worked me in that same day. Service was quick, and I loved getting text updates for anything additional. Great customer service all around! I will definitely come back
I wasn't going to be a car that day but the salesman was so nice and patient with me and my wife . Thanks five star ford and Hector cojulun for everything
Frequently asked
- What are the dealership's hours of operation?
- Five Star Ford North Richland Hills is open Monday through Saturday from 8:30 AM to 8:00 PM and closed on Sundays.
- Where is Five Star Ford North Richland Hills located?
- The dealership is located at 6618 NE Loop 820, North Richland Hills, TX 76180.
- What types of vehicles are available at the dealership?
- We offer a wide selection of new and used Ford vehicles, including popular models like the F-150 and Explorer.
- Does the dealership offer financing options?
- Yes, we provide hassle-free auto financing options to accommodate various budgets and credit situations.
- Can I schedule a test drive?
- Absolutely, test drives are available to help you make an informed decision on your vehicle purchase.
- What services are available in the service department?
- Our service department offers maintenance and repair services using the latest tools and technology.
- Is there a warranty on vehicles purchased?
- Yes, new Ford vehicles come with a manufacturer's warranty, and we offer extended warranty options for used vehicles.
- How can I contact the dealership?
- You can reach us by phone at (817) 500-0096 or visit our website for more information.
- Are there any special promotions available?
- We frequently offer promotions and incentives. Please visit our website or contact us for current offers.
- What should I bring to my appointment?
- Please bring a valid driver's license, proof of insurance, and any necessary financial documents for financing.