Reviews for Five Star Ford North Richland Hills · page 24

Try to complete repair timely so a customer doesnt have to pick the vehicle up and them bring it back to complete the job. 0n minor issues 3 days there should be enough.

Service team was honest and timely. Jason is great!

I purchased my current vehicle from Five Star Ford several years ago. The sales team was great, and the service department always provides excellent service! I’m very happy with my experience.

Happy to share my great experience at this dealership, but particularly with one of their sales managers, Kani. I was driving two hours to come and test drive a particular vehicle. I had had negative experiences at two other dealers prior with the vehicles not being available or having just been “sold” as I was arriving, which I had shared with Kani. He immediately assured me this would not be the case and that he was pulling the keys to ensure that it would be ready to go upon arrival. The car was exactly as described and I ended up purchasing that day. That said, the reason why I felt inclined to leave this review is that subsequent to the purchase I encountered a couple of minor issues. Kani truly went above and beyond in helping me to resolve them. His communication was impeccable, with lightning fast responses, as well as calling me several times to provide a status update prior to the resolution. Five stars for Five Star and Kani!

I got a really good deal on a used Bronco it came with the best warranty with no extra charge. If I need to buy again I will come back

A special thank-you to Juan Martinez, my salesman, and Martin Hernandez, my finance representative, for making my car-buying experience stress-free. I have purchased three vehicles here, and every experience has been wonderful. Everyone is always professional, helpful, and polite. Thank you so much!

Wonderful dealership due to Sam Pack's work philosophy. Great people and fair prices for all things Ford. I've been a happy customer for nine years and will continue to be for a long time.

Nick was a pleasure to work with. He went above & beyond my expectations. Santos did a great job on my car.

Speedy service and great customer care!

Very professional, kept me informed of the progress. And the service was completed sooner than I expected!