Just want to give a big shoutout to the team at the service department,Five Star Ford North Richland Hills. I called Saturday morning in the rain to schedule an oil change, and they worked me in that same day. Service was quick, and I loved getting text updates for anything additional. Great customer service all around! I will definitely come back
Reviews for Five Star Ford North Richland Hills · page 34
Last updated: October 4, 2026
I bought a truck from Ray Barnes 3 years ago. It was a very smooth experience back then straight forward pricing and didn't try to give me the run around. Today I had a warranty question and I reached back out to Ray. 3 years later and knowing I am not looking for a new truck, he was still super responsive and very helpful. He was able to get his manager to send over the documents I was looking for almost immediately. Thanks Ray. I would definitely buy a truck from Ray again
Great service and communication
Logan is outstanding and a great help. We will be sticking with him for our next buy.
Great service from Logan and Jeff. Service as great now as it was 20 years ago when we purchased our first ford from 5star.
Nick Hernandez is the best service Advisor I have ever had makes me fill comfortable about repairs services needed for my truck he is one reason I keep coming back to ford !!
I have bought 9 Vehicles. Always had good service and Hector's awesome guy to deal with.
Process was easy and staff was amazing!!! Ray is super nice guy and answered all of our questions and prepared us for our new truck!!
Mario was great. He made the experience painless and even our finance department experience was quick and easy.
It couldn’t have been a more seamless and accommodating experience. 5 stars 5 times over.