Long time buyer and Five Star Ford pusher, I tell everyone buying a truck that they need to go see Preston and Justin! First time experience with the service department and Andy delivered big time! Quoted a month for repair of a shifter due to backorderd part, they were done in a week, not sure what magic he worked but he got it done! Thanks you 5 Star Ford Service department, thank you Andy, thank you Justin and Preston foe steering me in the right direction! -Ryan Lightfoot
Reviews for Five Star Ford North Richland Hills · page 7
Last updated: October 4, 2026
Ollie is always happy to help. She stayed late to help me get a new car and I appreciate how quick finance sealed the deal.
You need to have golf carts available! That walk on a hill was stupidly uncomfortable at my age in this heat I realize this is the owners oversight! But the salesman was great he came in on his day off to help find a vehicle that should of been in stock . Preston was great Mike was thorough.
Friendly and great service.
Supa cox Made our car buying experience, very pleasant. From start to finish, this was the best car buying experience I’ve had. Thank you 5 star!
Very helpful and knowledgeable!
Valet service pickup in my driveway at 9:30am for recall and oil change….truck returned to my house by 2pm good as new!
Zack at 5 Star Ford in NRH, has taken care of me for the last 1-2 years and I can say that he make sure to do anything he can to make things as easy and convenient as possible. I just wanted to give credit to him for always working well with me and his constant communication & professionalism!
Service was great. Everyone I dealt with was awesome they bent over backwards to help me. Luke was my mobile service tech and he was definitely one of a kind. He truly is the exact reason I’ll always be a Ford owner through Five star. He embodies everything great customer service is all about. I can’t wait to schedule my next mobile service.
Quick service