Reviews for Five Star Ford North Richland Hills · page 4

Logan was a perfect gentleman with the wife and I. He was very informative on everything. I felt very comfortable. If I ever need another vehicle, I will be back.

Not bad for a car dealer. The service waiting area is not conducive to people who want to setup a laptop and work.

2 years later and I still have my 2023, but decided my husband needed a major upgrade. Having always made the sacrifice for me and both our boys by giving the best vehicles to us he's always driven the older vehicles or gone without all together. His current truck is a 2009 F250, by far the newest to call his own. As of today, his new to him truck is a 2022 F350 that John Hilsinger sold us. So happy for him. He definitely deserves it! Thanks again John for doing your thing!!! 3 more years gone by and it's time for a new ride. Today we upgraded our 2020 F150 to a new 2023 F150. Yes, we used John H. again because he knows his business and he knows us. I had already looked at the inventory on line through their website. I told John what we wanted and he pulled the same truck up that I was thinking about. Drove it. Bought it! Thanks John for always being on your "5-Star" game!! The following was a review I posted 6 years ago. My husband and I were looking for a specific vehicle. You see, my husband has worked for FORD since 1990 so we know most of these vehicles. I did my research on what amenities I wanted and how much we were willing to pay. John was kind enough to come quickly to the sales showroom when he noticed all the new car sales people were busy with other customers. We had tons of questions and if John didn't have the answer he immediately got the answer for us. There were some issues with our home dealership so we did the next best thing by going to Five Star Ford. This was the first time we had purchased outside of our home dealership and will be back for our next purchase! I even called the dealership to speak with John and he answered, his cell phone! This guy won't miss your call since he forwards his calls to where ever he is. John walked us through all the electronic amenities on our New Explorer. There is even a class to take on Saturday's for more understanding. Tut was our finance guy. Funny does not begin to describe his personality. We laughed until our sides hurt. He was very informative and helpful with keeping our budget in mind. These guys were amazing and showed extreme empathy for our frustration in dealing with our home dealership. I will be referring anyone in need of a vehicle to Five Star Ford! Thanks for the bottom of my heart. I don't even let my husband drive my new Ford Explorer lol.

Great Service and done in a timely manner!

Love five star service team, they did take care of my Bronco like they suppose to.. very professional. THANKS FIVE STAR FORD, AND THANK YOU Joad from sales team.

I was in and out

Marco in parts was super helpful and very fast. He definitely had a great attitude And willingness to help …very informative

Had a great experience. Shyla was great and took care of us!

Great service on a vehicle purchase. Rick D. is an excellent salesman. Very straightforward and easy to work with.

The overall experience was great. Everyone from our online chat, to sales and finance had exceptional customer service. We were completely in awe of the service we received. We want to give a big shout out to our salesman AlFred El-Darazi he was truly genuine and a pleasure to work with. Thank you Five Star Ford !