Reviews for Five Star Ford North Richland Hills · page 4

5 Star Ford is a great buying experience- Marisa and the finance guys are exceptional and listened to what we wanted. We are a 3 Ford family now!

This was the best car buying experience I have ever had. No haggling over purchase price or trade in, no pressure for add-ons or playing the finance "shell game." The showroom was quiet and peaceful, we which helped ease the nerves of buying a car. Five Star Ford lives up to its name and I am now a lifetime customer!

Marina was awesome, she’s straight up honest and answered all our question’s, a good attitude and a sense of humor. Five star plus for her. Thank You Marina

Good service 💯

Mike Schumann is the man, 5 Star plus service, answered all questions and explained our concerns, he is very polite, he is very professional. Thank you so much.

I have been bringing my truck t0 Five Star Ford North Richland Hills for 16 years and as of yet have not been disappointed with their work or final charges. To me they or more than fair. I live less than 5 miles from a major Ford dealership, yet have chosen to continue with Five Star NRH because of their customer's relationship.

Joe did a great job from start to finish. Very Professional

Best place to have work done by far!

9/1/2026 another good experience. 4/9/2026 another good experience. Same as what I wrote below. And I find there Prices are competitive. I want my Ford car maintained by Ford and they make it easy for me to do just that! I trust 5*Ford NRH, they have always met my requirements for quality service. 12/2025, another good experience. Same as what I wrote below. Another good experience I've moved and would like to find a closer place for routine maintenance. I have tested a few closer places (even another ford dealer) but i haven't found a place that I can replace you with. We keep coming back because scheduling is easy, timely and the work performed by mechanics has always held up and been right the first time. The waiting room is comfortable but all areas I see are always clean and shiny, even the maintenance area when I have had a chance to see in there, is clean and well organized. All the employees I encounter are always nice and accommodating. A year before Every part was a good experience, checking in, waiting, service progress updates and payment. I experienced happy friendly knowledgeable staff, comfortable clean waiting room while waiting for the shuttle, easy check out all creating a happy satisfied customer, me. Why was it good. 1. You get a dedicated eager associate to manage your repair, keep you updated on the progress and make sure your shuttle is handled. 2. They have an awesome shuttle service and drive you home in a nice Ford vehicle while they do the work and then pick you up when the work is completed.

I purchased a new Ford today at Five Star Ford North Richland Hills. This was by far the best new car purchase I have ever experienced. The entire staff was friendly, courteous and professional. The negotiations were fair and reasonable. The sales representative was very product knowledgeable. The time spent at dealership was minimal. No high pressure sales in the finance office either, nothing unexpected. One of the best things about Five Star Ford is that there were no dealer add ons or dealer installed options. I will definitely be a repeat customer when the time comes. Highly recommended.