Reviews for Five Star Ford North Richland Hills · page 59

Brieanna is an exceptional sales professional, consistently delivering five-star service. She provided comprehensive support throughout the entire sales process. Mr. Hill in finance also went above and beyond to secure favorable terms for my truck payments. Consequently, I will be referring my family and friends to 5 Star for their automotive needs.

2nd car we have financed through them. Friendly and professional experience both times.

My service advisor Nick is fantastic and the maintenance was completed faster than expected. Very happy with the dealership.

I am extremely satisfied with Five Star Fords excellent service and wouldn't go anywhere else to service my Mustang. 🌟 🌟🌟🌟🌟

Five star ford is very friendly and you don’t feel pressured. I’ve bought several cars through them and I would recommend them. They also have a great service department

Five Star Ford took excellent care of my F‑150. I used their pickup and drop‑off service, which made the whole process incredibly convenient. Jacob, Kyron, and Cindy went above and beyond with their service — professional, communicative, and genuinely focused on making sure everything was done right. It’s rare to find a team that delivers this level of customer care. Highly recommend.

No one does better service than 5 Star Ford. Their excellent service is a major reason why I have been a repeat customer for over 20 years. I just bought another vehicle - what a great deal!

Took my car in for an oil change, Leymi was great and kept me updated with the process.

Brandon is a fantastic service advisor! Met me at my truck at the time of my appointment, walked me through all my options, and kept me updated on my vehicle's status. Very professional and personable; a great ambassador of the Five Star brand! Update for most recent service; Brandon Johnson continues to be a fantastic service advisor! Kept me up to date on my truck, even got me in on short notice when I had an emergency issue. Brandon explained everything in terms I could understand and helped me narrow down my options and got my truck back to me faster than expected. Brandon is great! Brandon Johnson came through once again! Took my truck in for routine service. He was able to get me in on short notice, and got my truck back to me before promised! That's important to me as I was waiting at the dealership. Brandon also let me know about a potential recall and explained everything to me clearly. My wife and son also have Ford vehicles and I always send them to Brandon and he takes great care of them as well.

The service I've received in the past and continue to receive has always been great. I really appreciate my service rep. Shyla, they have been great to work with and kept in touch throughout the process.